Been using Amazon for over 10 years. Delivery is consistently fast, returns are hassle-free, and customer service has always resolved my issues promptly. Prime membership is worth every penny.
J
Jane SmithTrusted
★★★★★
Generally good but watch out for third-party sellers
Amazon itself is trustworthy but third-party sellers vary wildly. Always check seller ratings and reviews before buying from marketplace sellers. The A-to-Z guarantee does help when things go wrong.
S
Scam HunterTrusted
★★★★★
Good platform, declining customer service
Used to be excellent but customer service has declined over the years. Getting refunds takes longer than it used to. Still use it regularly but with more caution for expensive items.